Below you will find the most frequently asked questions about shipping. If your question is not listed, feel free to ask.
How long does shipping take?
NL-BE: 1-2 business days
EU : 2-4 business days
UK : 4-6 business days
USA : 7 -12 business days
AU : 9-12 business days
What are the shipping costs?
Netherlands : €6.15
Belgium : €7.50
Luxembourg : €13,-
Germany : €10,-
Frankrijk, Denemarken, Italië, Monaco, Oostenrijk, France, Denmark, Italy, Monaco, Austria, : €15.50
Spain :€ 17,-
I just placed an order, when will it ship?
Orders made befor 16.00 hours on workingdays wil be shipped the same day. Average shipping times are 2-21 business days excluding holidays, depending your location.
Tracking numbers will be updated the day your order has been SHIPPED. If you don't receive a tracking number please email us at info@decodeb.com.
I have entered an incorrect address what do I do now?
If you have miss-spelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double-check if the address given is wrong kindly notify us via email at info@decodeb.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.